Petit brings in April 2017 Marc Stickdorn and Adam Lawrence, creators of the book “This is Service Design Thinking”. In a 3-day experiential workshop, we will seek to transfer techniques and methodologies packaged and tested internationally in order to align your services to a promise valued by customers and users, generating memorable and differentiated experiences.
This is Service Design Doing was born in response to the need of companies to make their ideas tangible and accelerate the implementation of new projects focused on their users. This cocreative and practical workshop is aimed at executives, managers and executives who work in strategic positions, public and private, entrepreneurs and all professionals with an interest in improving the customer and user experience, adding value to your business.
Next we leave the presentation This is Service Design Doing Essentials.